TERMS AND CONDITIONS OF USE – U-ALL SOLUTIONS

INTRODUCTION TO THE TERMS AND CONDITIONS OF USE
This document aims to present our terms and conditions for the use of Wi-Fi. By registering and contracting U-ALL Wi-Fi, you declare that you are aware of the information described here and accept all the conditions of use, assuming the responsibilities and obligations as a contracting user of the service. Access to Wi-Fi will not require payment from the user.
By registering and accepting our terms, you become part of the U-ALL network of products and services. This means that the personal data provided by you when using Wi-Fi in an establishment may be used in other locations or U-ALL products, facilitating your identification and connection. Your registration with U-ALL will allow access to personalized benefits, according to your preferences and experiences.
By contracting the U-ALL Wi-Fi service, you automatically agree to the Terms and Conditions of Use, giving them legal value equivalent to a contract signature. This acceptance becomes evident by proceeding with the contracting and providing your personal data for registration. We also recommend reading the Privacy Policy, a complementary document that details the treatment of your data, the rights related to privacy, and the management of this information. If you do not agree with the Terms and Conditions or the Privacy Policy, registration and use of U-ALL should be avoided.
This document establishes the rules and guidelines for the safe and appropriate use of the internet by the U-ALL service, seeking to prevent misuse of the product and defining the legal relationship between the user and the company. It describes the responsibilities, obligations, applicable laws, intellectual property rules, and general conditions for the use of Wi-Fi, reinforcing that providing the necessary personal information for registration is an essential condition for accessing the service.
PRODUCT DESCRIPTION AND CONTRACT TERMINATION
U-ALL is an intelligent Wi-Fi connection solution developed and owned by U-ALL. The service allows wireless internet access for email use, instant messaging, online browsing, and access to corporate intranets, with the restriction of not supporting high-volume data transfers (uploads and/or downloads).
By using U-ALL, you receive a usage license that is (i) non-transferable, not to be passed on to third parties; (ii) non-exclusive, as it is made available to other users; and (iii) revocable, which can be temporarily or permanently canceled in situations such as: violation of the terms of use, service suspension, court order, termination of commercial partnerships, technical maintenance, failures beyond U-ALL's control, force majeure events, or if you choose to anonymize or delete your personal data without a legal basis for processing.
If Wi-Fi becomes unavailable for other reasons during business hours, contact customer support at (11) 5200-1762 or email suporte@uallsolutions.com.br for clarification.
YOUR RESPONSIBILITIES AS A U-ALL USER
When using U-ALL, you must provide correct, complete, and updated registration information, being responsible for any inconsistency that may result in civil or criminal penalties, such as false identity. U-ALL reserves the right to refuse, suspend, or terminate your registration in case of non-compliance with the terms of this document.
It is your responsibility to keep your login and password information confidential. In case of unauthorized use or any violation, you must inform U-ALL immediately by phone (11) 5200-1762 or email suporte@uallsolutions.com.br.
As a user, you are responsible for your online activities and must use Wi-Fi legally, ethically, and in compliance with the Terms of Use and Privacy Policy. It is prohibited to use U-ALL for illegal activities, violate third-party rights, host servers, access other users' accounts, send spam, or collect data without authorization.
U-ALL is not responsible for acts or damages resulting from unauthorized access to your account, especially if caused by negligence in using your credentials.
U-ALL'S RESPONSIBILITIES
The U-ALL portal may undergo updates and improvements, with U-ALL committed to maintaining its functionality, ensuring usability and navigability whenever possible, and presenting its features clearly, accurately, and completely. The company is also responsible for protecting the personal data collected, as described in the Privacy Policy.
U-ALL seeks to offer uninterrupted Wi-Fi access and performs routine maintenance preferably outside business hours. However, the service may be modified or temporarily suspended without prior notice in cases of emergency technical repairs. If issues related to U-ALL's responsibilities or your rights are not resolved directly, the user can file complaints with the National Data Protection Agency, consumer protection agencies, or resort to the Judiciary.
WHEN IS U-ALL NOT RESPONSIBLE?
U-ALL informs that it is not responsible for information or content inserted into the service by users, clients, partners, suppliers, or third parties, limiting its responsibility only to the material made available directly by it. The content of programmatic media (advertising) displayed on U-ALL is the sole responsibility of the advertisers, who must comply with the law, good faith, and best practices. Any problems, such as errors or non-compliance with proposals by the advertiser, should be addressed directly between the user and the advertiser.
U-ALL only provides the Wi-Fi connection according to the established terms and makes space available on the homepage for advertisers to promote institutional and/or commercial media. All content of these media is the sole responsibility of the advertisers. As for bandwidth, it may vary depending on the usage context, number of connected users, and other factors beyond U-ALL's control, which does not guarantee specific Wi-Fi performance. Furthermore, U-ALL is not responsible for any misuse of the service that violates laws, good faith, or best practices.
PROTECTION OF YOUR PERSONAL DATA
U-ALL has a specific document to address the protection of users' personal data, called the "Privacy Policy," which is an integral and inseparable part of these Terms and Conditions of Use. We recommend that the Privacy Policy be read carefully.
In case of conflict between the provisions of the Privacy Policy and those described in the Terms and Conditions of Use, the more specific document will prevail. Thus, issues related to privacy and data protection will always be governed by what is established in the Privacy Policy.
USER AGE RESTRICTIONS
To contract the U-ALL service and accept these Terms and Conditions of Use, you must be over 18 years old. The product is not directed at minors, as internet access is provided without parental controls enabled by default.
U-ALL offers Wi-Fi connection in exchange for the processing of personal data and the analysis of users' profiles and behaviors, allowing third parties to offer personalized products and services. This model is not suitable for individuals considered relatively or absolutely incapable by civil law, that is, people who cannot respond for themselves.
If you are the legal guardian of a minor under 18 years old and believe that they have shared personal information with us, contact us at dpo@uallsolutions.com.br to address the matter, ensuring the minor's best interest and compliance with current legislation.
RELATIONSHIP POINTS WITH THIRD PARTIES
U-ALL reserves the right to change, modify, suspend, limit, or discontinue parts of the Wi-Fi connection service, including content licensed by third parties, without prior notice or liability obligation.
Media made available by U-ALL may contain links to client or third-party websites that advertise products and services, following the guidelines of the Privacy Policy. These links may present personalized products or services based on the user's profile. However, U-ALL does not guarantee such services or products, nor does it assume responsibility for them by providing access.
We recommend that you carefully read the Terms and Conditions and the Privacy Policy of clients and advertisers, who may access your data as described in U-ALL's Privacy Policy.
CUSTOMER SERVICE
Customer service is available by phone at (11) 5200-1762 or email suporte@uallsolutions.com.br.
U-ALL'S INTELLECTUAL PROPERTY RIGHTS
All content associated with U-ALL, such as texts, logos, icons, images, software, scripts, graphics, interactive features, and links ("Content"), as well as trademarks and logos ("Marks"), is owned or licensed by U-ALL and is protected by law.
Any copying or use of this Content or Marks without prior and express authorization from U-ALL is prohibited. Unauthorized use will result in civil and/or criminal liability for the infringer.
TERMS UPDATE
U-ALL's Terms and Conditions of Use may be updated at any time, according to changes in the product and/or legislation affecting Wi-Fi use.
These terms are governed and interpreted in accordance with the applicable legislation at the location of Wi-Fi provision and U-ALL's operation.