TERMS OF USE OF HOTSPOT U-ALL SOLUTIONS SERVICE

DEFINITIONS
For the purposes hereof, all words or expressions listed below shall be understood according to their respective meanings:
a) "Internet": means the global network of interconnected computers using the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol;
b) "Wi-Fi" (Wireless Fidelity) means a wireless network technology based on the IEEE 802.11b/g/n specification, which defines the method of access, speed, and frequency range used by this network.
c) "Web": System of interconnected information through hypermedia (text, video, sound, and other digital animations), allowing the user to access a multitude of content through the internet. It requires an internet connection and a browser, where available content is viewed. Examples of browsers include: Google Chrome, Safari, Mozilla Firefox, Internet Explorer, Opera, etc.
d) "Site or website": means the page or sequence of pages that a legal or natural person maintains on the Internet;
e) "SMS": A widely used service for sending short text messages via mobile phones. It is a fast and efficient service. In the sending process, the user types the message in the designated area of the phone, enters the number of the person who will receive the message, and clicks send.
f) "Hotspot": indicates a place where it is possible to access the internet, and is a term that comes from English. Hotspot means a "hot place," and Wi-Fi means wireless network, that is, a location, usually commercial establishments where internet can be shared and used without the need for wires or cables.
g) "Login/Username": English word meaning "username." It is the user's identification to access a computer network or a specific internet service. For example, to participate in discussions in internet communities, it is usually necessary to provide a username, which defines the participant's identity. Depending on the desired service, a website may require, in addition to the username, a password defined by the user. The username and password are the information needed for the user to log in: through the authentication of the data entered by the user, the system allows or denies access. Login is a systematic way of controlling user access to part or all of the services of a website or an internal computer network. Some public sites have a private area, reserved for administrators or people with certain privileges. To gain access to these private areas, the user with permission to do so must enter the previously defined username and password.
h) "Access Point or AP": are the locations where Wi-Fi networks allow internet access.
i) "SSID" (Service Set IDentifier): is a unique set of characters that identifies a wireless network. SSID differentiates one wireless network from another, and a client can usually only connect to a wireless network if it can provide the correct SSID;
j) Sensitive data: personal data about race or ethnicity, religious beliefs, political opinion, membership in a union or religious, philosophical, or political organization, data related to health or sexual life, genetic data, or biometric data when linked to a natural person.

ABOUT U-ALL
Company name: Antunes and Weglis Networks Ltda ME CNPJ: 11.709.620/0001-10
Business phone: (18) 3301-0931
Email: suporte@uallsotions.com.br

INITIAL INFORMATION
By using the U-ALL network to access the Internet, the USER expressly accepts, without reservations or exceptions, all the conditions described below for the use of the service.
To be able to use the SERVICES provided by U-ALL clients, the USER must fill out a registration. By doing so, the USER may receive, at the provided mobile phone number, a text message (SMS) containing the registration validation code. Once the device (any device enabled for Wi-Fi access) is validated, the user is authorized to use the SERVICE at any U-ALL client establishment.
U-ALL is responsible for the treatment and qualification of USER data, doing so in compliance with all legal parameters established in the General Data Protection Law (LGPD).
The registration must be filled out only once, and occasionally, the USER may be asked to watch some media, respond to service satisfaction surveys, surveys requested by the U-ALL client establishment, or accept any changes to this document.
U-ALL does not share USERS' personal data with third parties unrelated to its contractors, except in the following circumstances:
a) With the express permission of the user;
b) For external processing;
c) For legal reasons. U-ALL does not share and keeps confidential all sensitive data of its USERS, eventually captured by access logs, except in cases expressly authorized by Law No. 13,709/2020 (General Data Protection Law – LGPD).

ABOUT THE SERVICE
The service may be interrupted at any time without prior notice, due to fortuitous events or force majeure, including:
a) Technical and/or operational maintenance at the establishment that requires temporary system shutdown or prevents access;
b) Actions by third parties at the establishment that prevent the provision of services;
c) Lack of electrical power supply at the establishment for service provision;
d) Occurrences of failures in the transmission and/or routing system for internet access generated by the establishment's internet provider;
e) Interruption of service provision, by decision of the establishment. Questions regarding the registration process or system operation can – and should – be resolved through our Customer Service, by phone (18) 3301-0931 (Monday to Friday, from 9:00 am to 6:00 pm) or by email sac@uallsolutions.com.br. U-ALL, however, will not provide technical support to the USER.
Issues with the use of the SERVICE should be reported to the owner or person responsible for the contracting establishment of the SERVICE.

USER'S OBLIGATIONS
The USER must have and maintain the necessary equipment (laptop or handheld computer with internal or external device, compatible with Wi-Fi technology) to access the Internet in working condition, and must take the necessary security measures to protect their equipment, systems, and files against improper use and unauthorized access by other internet users.
The USER may not use U-ALL services to access, propagate, or maintain a portal or website on the internet with content that:
a) Violates the law or is not authorized;
b) Disrespects intellectual property, rights to honor, private life, image, personal and family intimacy;
c) Encourages the practice of conduct contrary to morals and good customs;
d) Incites discriminatory acts, whether based on sex, race, religion, beliefs, age, or any other condition;
e) Makes available or allows access to illegal, inappropriate, defamatory, violent, obscene, and pornographic messages, products, or services;
f) Induces or incites dangerous, risky, or harmful practices to health and psychological balance;
g) Is false, ambiguous, inaccurate, exaggerated, or untimely in a way that may in any way lead to errors about its purpose or the intentions or purposes of the communicator;
h) Violates the secrecy of communications;
i) Constitutes unlawful, misleading, or unfair advertising that may constitute unfair competition and/or so-called "spam-mails";
j) Conveys, incites, or stimulates pedophilia;
k) Incorporates viruses or other physical or electronic elements that may damage or prevent the normal operation of the network, system, or computer equipment (hardware and software) of third parties or that may damage the electronic documents and files stored on these equipment.
l) Violates the law in any way, characterizing administrative, civil, or criminal offenses, even if not specifically described in the previous topics.

In light of the foregoing, U-ALL has no responsibility for damages and losses of any kind that may eventually result from the presence of viruses and/or other harmful elements in the contents, causing alterations and/or damages to the physical and/or electronic system of the USER's equipment, unless U-ALL's fault or willful misconduct is proven.

The USER expressly declares and warrants, for all legal purposes:
a) To have legal capacity to enter into and use the service covered by this term;
b) To acknowledge that this term is formalized, binding the parties, with contractual confirmation, which will be done by clicking the "CONNECT" button;
c) That is aware and in full agreement that it will be impacted by media and information, becoming part of the U-ALL database;
d) That is aware and in full agreement with all the conditions of this term. To provide a differentiated commercial experience for partners and the USER of the U-ALL system, we created mobile communication channels between establishments and the USER, anonymously, commercial establishments can offer promotions and news to the USER through text messages SMS, messaging apps, and push notifications. The establishment can only send these campaigns to users who have visited and connected to the internet at the location.
The USER agrees to receive text messages SMS, messaging apps, and PUSH NOTIFICATION on their mobile phone or registered device, containing promotions and news from U-ALL partners, provided that it offers some kind of benefit to the USER.
If the USER no longer wishes to receive messages sent by U-ALL, or for any reason, wants to cancel the services provided by the contractor and delete their information from the database, the USER must cancel by phone, calling our Customer Service: (18) 3301-0931, or through our website, at the address below: https://uallsolutions.com.br/contato
For any other information regarding personal data, the USER should contact U-ALL through the following means:
Business phone: (18) 3301-0931
Email: dpo@uallsotions.com.br

Cancellation implies the impossibility of using the SERVICE at any U-ALL client establishments, a situation that can only be reversed by filling out a new registration and accepting this term.
In case of loss or theft of the mobile device, the USER undertakes to contact U-ALL as quickly as possible to have their device blocked in our system and avoid being held responsible for the misuse of internet access through it.
U-ALL is not obliged to control, and does not control, the content and nature of the content transmitted, disseminated, or made available to third parties by USERS, through the Wi-Fi network. Nevertheless, U-ALL reserves the right to review, at any time and without prior notice, on its own initiative or at the request of a third party, the content transmitted, disseminated, or made available to third parties by USERS through its network, in order to prevent its transmission, dissemination, or disposition to third parties in case of violation of any clauses of this term of use.

ABOUT ORDERS PLACED THROUGH THE APP
U-ALL is not responsible, directly or indirectly, for any expenses, damages, or losses that are actually or allegedly caused by any content, products, or services available on such third-party sites or external resources, not guaranteeing the perfection, quality, truth, suitability, usefulness, or security of the content or any service offered, including but not limited to, services involving investments, insurance, applications, value transfers, and other financial operations, or the use or reliance placed by the USER on such content, products, or services. It is the USER's responsibility to ensure the content accessed through the U-ALL network, as well as all information provided in its execution.
After confirming an order placed with any U-ALL partner establishment, if the USER wants to cancel it, it is necessary to contact the establishment directly and inform the order number, which can be checked on the tracking screen available in the U-ALL app.
The USER will receive a message confirming the cancellation via SMS, email, or notification within the U-ALL app. To avoid communication problems, it is essential for the USER to keep their information up to date.
If the USER has already made the payment and confirmed the cancellation, the refund will be made automatically by the credit card administrator. If there is no automatic refund, the USER must contact the establishment directly.

It is hereby clarified to the USER - who declares to be aware - that the service offered by U-ALL is only related to the intermediation (with the option of online payment) for the commercialization of food products, not covering the preparation, packaging, availability, and physical delivery (via courier or other means) of the products, these four items being the full responsibility of the RESTAURANT, to whom any complaints about defects, defects, or non-performance of the making, preparation, and delivery of food products should be directed.
Although U-ALL uses the best technologies and makes its greatest efforts, it cannot control and guarantee the absence of viruses in the content transmitted, disseminated, stored, received, obtained, made available, or accessible through the use of the Wi-Fi network, nor the absence of other elements that may produce changes in the USER's computer equipment or in the electronic documents and folders stored or transmitted from the USER's computer equipment.

In light of the foregoing, U-ALL has no responsibility for damages and losses of any kind that may eventually result from the presence of viruses and/or other harmful elements in the contents, causing alterations and/or damages to the physical and/or electronic system of the USER's equipment, unless U-ALL's fault or willful misconduct is proven.

This term does not transfer ownership or ownership of the SERVICES to the USER.

U-ALL reserves the right to change the terms of use at any time, as well as restrict, suspend, or terminate any part of the SERVICES at any time. U-ALL reserves the right to modify, suspend, or discontinue, temporarily or permanently, the SERVICES (or any part of the SERVICES), with or without notice. U-ALL will not be responsible to the USER or third parties for any modification, suspension, or interruption of the SERVICES.